Our main focus is not to sell jewelry to customers. Our goal is to exceed their expectations by creating a fun and unique buying experience, and to maintain lasting relationships.
Cliff and Kelly,
I wanted to take some time to thank you for a wonderful experience in your shop on February 10, 2015. My wife and I came into your store early in the afternoon on Wednesday and we were greeted by Cliff. We were there on date on our afternoon off together to buy my wife a piece of one of a kind jewelry for her valentines gift. We were pleased to see a great selection of one of a kind pieces you don't see just anywhere. From the amazing estate pieces to the handmade wonders that your talent has created. Cliff was glad to show us everything we were interested in looking at. His passion is truly there and it was fantastic to have his assistance! Our budget did not match up to our tastes of course but that did not change the way we were treated. What a great relief that was in a world of "pack them in, make them pay, hope they come back" retail mentality. Cliff was patient and accommodating and educated us every step of the way he got to know our tastes.
We settled on a choice between two beautiful pendants. My wife Julia chose a very unique pendant d drusy titanium quartz. She was elated t make it part of her collection. Through conversation and getting to know us a little better, cliff offered to clean our wedding and anniversary rings. Making them look brand new! He consulted us on future maintenance for my wife's ring.
Cliff and Kelly thank you! It was a pleasure to do business there and We WILL return. You have gained lifelong customers. Whenever I think of jewelry as a gift I will come to Jamie's The Diamond Mine. I will be recommending your establishment to everyone. My wife told me over dinner that night she wants some of those black diamonds! Looks like my mind is made up. Thank you both again. I can't wait to come again
Eric and Julia Prevost
Whenever I think of buying jewelry, the first place I think of is Jamies the Diamond Mine. I can always count on Kelly, Cliff and their well-trained staff to lead me in the right direction. Kelly always has fresh ideas with her artistic and unique designs; she can turn an old piece into something new and exciting! Thanks Kelly and Cliff for always being there to create our memorable pieces. You are the best!
David and Dawn Helmer
I just wanted to take a second to thank you for helping me build the perfect engagement ring. The passion and attention to detail that the entire staff displayed truly assisted me in this purchase. This experience is one that I will not soon forget and I look forward to doing business with Jamies in the future.
Kelly is my go-to bench jeweler. I have brought loose gems and my ideas to her and we have worked together to create beautiful and unique rings, pendants, slides, necklaces and bracelets. We have done them all. I have never been disappointed in the workmanship or quality. All of my pieces are exquisite and I love wearing them. Scarcely a day goes by when I do not get at least one compliment. If you want a one-of –a-kind piece of jewelry and will treasure the creative process working with your jeweler, Kelly is the one. The only one.
Cape Canaveral, FL
Even though we live a thousand miles away, I will always turn to Jamies the Diamond Mine anytime I need anything in the jewelry department. Their attention to detail and their dedication to quality are what set them apart from other stores. That and when I call they know my name, the names of my kids and they know exactly what my wife would like to wear. Jamies isn’t just a store - it’s a family.
The concept of purchasing jewelry was a completely daunting task for my husband. One visit to Jamies the Diamond Mine took all the guesswork out of this. Cliff and Kelly’s knowledge in the art of jewelry is genius. Cliff has such a special gift of putting the customer at ease and his style and sensibility makes all of our jewelry purchases memorable. I am always amazed at the creativity and uniqueness of Kelly’s original jewelry designs. Their collection is stunning, the staff is amazing and a purchase at Jamies the Diamond Mine will be treasured for life.
Brad and Laurie King
I treasure the beautiful custom designs that have been created for me out of gold and gems that were sitting in a jewelry box. They are truly heirloom pieces. I love to think of my jewelry remaining in my family for generations to come. I have always been happy about Jamies the Diamond Mine whether a small or large purchase. Repairs have always been done in a timely manner and I like the fact that my jewelry is always in-house. Kelly is very talented in her designs and I like my one-of-a-kind jewelry. An example of a small job is creating a charm out of my high school ring for my gold charm bracelet. I have a white gold pin that I can wear not only as a pin but also as a pendant. I love my bangle bracelets and the white gold and yellow gold rings that hold my original engagement diamond. My original wedding band was molded into a heart and put on my charm bracelet. My newest design is a custom eternity band, which is beautiful.
Cliff, Kelly and their team at Jamie's the Diamond Mine have been awesome throughout the years! Whether it was choosing something for Valentine’s Day, a birthday or my wife’s engagement ring, they have always had a great selection and most importantly, given me excellent advice! They did a great job with my wife’s engagement ring and wedding band. It was custom designed by them and she gets random compliments on them all the time. I would definitely recommend Jamie's as a great place to go for your jewelry needs.
I have been a customer of Jamies the Diamond Mine for many years and have found them to be very accommodating and trustworthy. I’ve had great satisfaction with the jewelry I’ve purchased and repairs they’ve made. I would recommend Jamie’s to anyone for their quality and friendly customer service.
My husband and I have been loyal to Jamies the Diamond Mine for over ten years. This place truly is one of central Illinois’ “best kept secrets”. Jamies is superlative for gemstone quality and service after the purchase. The trained staff can assist in finding the best piece of jewelry (even custom made) at the best price. Knowledge, professionalism, selection and value – Jamies the Diamond Mine has it all. We highly recommend this store for all jewelry purchases, large or small.
Mrs. Debbie L. Rosher
When I wanted to get my wedding ring redesigned to be an exact replica of my mother's wedding ring, I knew that Jamie's Diamond Mine could deliver what I desired. Cliff and Kelly meticulously worked with me through all the details and exceeded my expectations. Their passion and commitment for what they do is contagious. Thanks, Jamie's! You earned a client for life!
Before setting off for a weekend in New York City to ask my now-wife to marry me, I first made a trip to Virden to visit Cliff and Kelly at Jaime’s. Since meeting the Hughes’ and their daughters, I’ve considered them the only option when buying jewelry. They worked to make sure everything went smoothly, and the end result was a stunning diamond ring that was PERFECT! Since my first experience, we’ve returned to them for more items and have continued to be impressed with their service and highest quality of jewelry. Thanks guys!
Love !! Love!! Love!!! My ring! You guys knocked this one "out of the park" for us! You both are truly artists ... great job listing to your customer's desires (even when I wasn't sure what they were...lol) and doing what it took to deliver that product at the price point to fit the budget at hand. Great job! We will definitely be back to see you.
Sherry and Neil
I recently purchased an engagement ring from Jamies TDM and will be recommending them to all friends and family going forward. From the first time meeting them, Cliff and Kelly made me feel extremely comfortable in what can be somewhat of an overwhelming process. They were honest, upfront, and extremely patient with the many questions I had. What impressed me most was the fact that they handled the entire process as if they were purchasing a piece of jewelry for themselves. They provided expert advice and treated me as if I were their #1 customer from day one. Wonderful service with quality products, Cliff and Kelly are true professionals. I would happily go back and confidently recommend anyone else to do the same!